Synchrony Financial Mobile Payments Plugin

Synchrony acquired GPShopper in 2017 for patented technology that would break major grounds for the well-being of their retail customers.

My team and I created a mobile payments plugin that seamlessly integrated a cardholder experience into existing native iOS and Android retail applications.

In the first year alone, it generated over $1B in credit card payments across their brands.

More Details

As lead product designer and strategist, I worked with the iOS and Android engineering team to build an easy to use platform that any consumer could access their credit card and billing information within seconds of opening the app.

I designed wireframes and experiences from conception to launch and managed the brand integration into over 20 retailers apps including brands like Amazon, PayPal, and Lowes.

Within the process of designing, I facilitated user testing on core demographic and presented to C-Suite executives on the project process and execution. Once the product launched, the successes surfaced almost immediately within the first 6-12 months of usage*:

•  100,000+ new appoved card accounts

•  $1B credit card payments made

•  Integrated into 19 retailer applications (iOS and Android)

•  23% more sales

•  4% fewer returns

•  39% fewer account write offs

• data shown from 2018

Version 1 Features